Privacy Policy

1. What we collect

To process your flight or hotel booking, we collect only the information needed, such as:

• Your name, contact number, and email address
• Travel dates, destinations, and passenger/guest details
• Passport or ID details, where required by an airline or hotel
• Payment confirmation details (we do not store full card numbers)

2. How we use your information

Your information is used solely to:

• Search for and confirm flight, hotel, or insurance bookings on your behalf
• Communicate booking confirmations, updates, or issues with you
• Respond to your enquiries via WhatsApp, phone, or email

3. Sharing your information

We share your details only with the airlines, hotels, or insurance providers necessary to complete your specific booking. We do not sell your personal information to third parties or use it for unrelated marketing without your consent.

4. WhatsApp & messaging

As most of our communication happens over WhatsApp, your messages, phone number, and shared documents (e.g. passport photos) are handled per WhatsApp's own privacy terms in addition to ours. We recommend not sharing sensitive documents outside what's required for your booking.

5. Data retention

We retain booking-related information for as long as needed to fulfil your booking and meet any legal, accounting, or reporting obligations, after which it is deleted or anonymised.

6. Your rights

You can request to see, correct, or delete the personal information we hold about you at any time by contacting our Help Center.

7. Security

We take reasonable steps to keep your information secure, but no method of electronic transmission or storage is 100% secure. Please avoid sending full card details over WhatsApp or email.

8. Changes to this policy

We may update this Privacy Policy from time to time. The "last updated" date above will reflect the most recent revision.

9. Contact

Questions about your data or this policy? Reach our Help Center at [email protected] or WhatsApp +94 76 740 7997.