Everything you need to know about booking flights, hotels, payments, and travel insurance with AirlyGo Travel.
Message us on WhatsApp with your travel dates, destination (and number of guests for hotels) — we search the routes/stays and fares so you don't have to, then send you options to choose from.
Usually within the hour, every day of the week — we're online and reachable 24/7.
Yes. Just share each traveller's name and details as they appear on their passport/ID, and we'll handle multi-passenger or group bookings.
We accept payment via bank transfer in LKR. Once your fare or rate is confirmed, we'll share our bank account details and you can pay directly. Prices are also shown in approximate USD for reference, but payment is collected in LKR.
Generally yes, full payment is required before tickets or hotel vouchers are issued, unless otherwise agreed with you in writing for a specific booking.
Yes — once we receive your bank transfer, we confirm it on WhatsApp and proceed to issue your ticket, hotel voucher, or insurance certificate.
This depends entirely on the fare rules set by the airline or hotel you booked with. We'll always flag whether your fare is changeable and any change fees before you confirm a change.
Reach our Help Center any time at [email protected] or WhatsApp us directly, and we'll help sort it out with the airline or hotel.
Yes — just ask for it when you book your flight. We'll match you with a suitable plan and quote, and share the full coverage details before you confirm. Learn more about travel insurance →
Plans generally cover emergency medical treatment, trip cancellation, lost/delayed baggage, flight delays, and emergency evacuation — exact coverage depends on the specific plan and provider.
Visa requirements vary by destination and nationality. It's the traveller's responsibility to confirm and arrange any required visas — we're happy to point you toward the right resources when you book.
Message us directly on WhatsApp — usually a reply within the hour.